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mim akter
Apr 02, 2022
In General Discussion
Initially, our chat operators Phone Number Database categorize each chat. This means that each chat is labeled in the form of 'general', 'support', 'sales', 'other', 'complaint & feedback'. It also states whether the chat was conducted during office hours, after 5:00 PM, or on weekends. The dashboard Phone Number Database shows within each category, or about the total, how many chats have been had, which chats were started by the visitor (or by the greeting), the average duration of the Phone Number Database chats and a conversion measurement. In addition, we can use a word cloud functionality to see how often certain words have been. For example, we have Phone Number Database found that chats about addition take an average of 11.34 minutes, but an average chat for the same customer is 7 to 8 minutes. This meant that the information about addition was not stated clearly enough on the website. 5. Data for more effective Phone Number Database marketing The example of the leasing company that saw opportunities for private lease as a new business case also points to marketing efforts that do not match well with the Phone Number Database target group. The moment a large part of your website visitors and chat users is looking for a service that you do not offer, something goes wrong in the marketing department. The chat can be a Phone Number Database tool for the marketing department to gain insight into where 'warm visitors' come from. Visitors who chat can be considered warm visitors because they convert more often than visitors who don't chat (2.8 times earlier, Boldchat ). If you have a leasing Phone Number Database company and it turns out that most of the visitors who chat came to the Phone Number Database website via a Youtube ad, you will receive confirmation that the campaign has been successful. It also works the other way. The same leasing company has placed an advertisement on the Voetbal International website.
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mim akter

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